Thank you for shopping with us! We are committed to ensuring your order is processed and delivered smoothly. Please take a moment to review our shipping policy for important details about our procedures.
- Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a notification when your order has shipped, along with tracking details.
Please note that during high-demand periods or holidays, processing times may be slightly longer.
- Shipping Time
The estimated shipping time is 5–7 business days. However, please be aware that external factors like weather, holidays, or natural disasters may lead to delays. While most packages arrive on time, unforeseen issues with carriers may occasionally cause delays. As a result, we cannot guarantee exact delivery dates, and any delivery issues are the responsibility of the carrier.
- Shipping
We ship worldwide, and delivery times may vary based on the destination.
Please note that customs duties, taxes, or import fees are the responsibility of the customer.
- Order Tracking
Once your order has shipped, you will receive an email containing tracking information. You can use this to track your package via the carrier’s website.
- Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or undeliverable packages due to incorrect address information.
- Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us right away. We will work with the carrier to resolve the issue.
- Shipping Delays
Although we aim to meet our delivery timelines, please be aware that shipping carriers may experience delays beyond our control. We will notify you if there are any significant delays.
- P.O. Box & APO/FPO Shipping
We can ship to P.O. Boxes and APO/FPO addresses, though delivery times may vary for these locations.
- Free Shipping Offer
We offer free shipping promotions, which will be clearly stated on our website or during the checkout process. Eligibility may be subject to certain conditions.
If you have any questions or need further assistance with your order, please feel free to reach out. We are happy to assist you!