This Privacy Policy outlines how your personal information is gathered, utilised, and shared when you visit or make a purchase from honeylade.com.
Personal Information We Collect
When you visit the Site, we automatically gather specific details about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you navigate the Site, we also collect data about the specific pages or products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
We gather Device Information through the following technologies:
- Cookies: These are data files placed on your device or computer that typically contain an anonymous unique identifier. For more details on cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log Files: These track actions on the Site, gathering data such as your IP address, browser type, ISP, referring/exit pages, and time stamps.
- Web Beacons, Tags, and Pixels: These are electronic files that track how you navigate the Site.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping addresses, payment information (including credit card details or PayPal), email address, and phone number. We refer to this as “Order Information.”
When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information primarily to process orders placed on the Site, which includes handling payment information, shipping arrangements, and providing invoices and order confirmations.
We also use the Order Information to:
- Communicate with you.
- Screen orders for potential fraud or risk.
- Send you information or advertisements regarding our products or services based on your preferences.
We use Device Information to help detect potential risks and fraud (particularly your IP address) and to improve and optimize our Site. This includes generating analytics on how customers use the Site and evaluating the effectiveness of our marketing and advertising efforts.
Sharing Your Personal Information
We share your Personal Information with third parties to assist us in using it as described above. For example, we use Shopify to manage our online store—learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to analyse how customers interact with the Site—learn more about Google’s use of your Personal Information here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-Out.
We may also share your Personal Information to comply with applicable laws, regulations, or legal requests (such as subpoenas or search warrants), or to protect our rights.
Currency Conversion
By using our website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. This also means you agree to store the currency in a session cookie (temporary and automatically removed when you close your browser). This helps maintain consistent pricing in your local currency as you browse our website.
Behavioural Advertising
As previously mentioned, we use your Personal Information to provide targeted advertisements or marketing materials we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page: NAI. You can opt out of certain advertising services by visiting the Digital Advertising Alliance’s opt-out portal: Digital Advertising Alliance Opt-Out.
Do Not Track
Please note that we do not modify our data collection practices in response to Do Not Track signals from your browser.
Your Rights
If you are a resident of the European Economic Area, you have the right to access the personal data we hold about you and request corrections, updates, or deletions. To exercise these rights, please contact us using the contact information below.
Additionally, if you are in the European Economic Area, please note that we process your information to fulfil contracts (such as processing your order on the Site) or to pursue legitimate business interests as outlined above. Your information may also be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain your Order Information for our records after you place an order, unless you request us to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For further details on our privacy practices or if you have any questions or concerns, please contact us via email at support@honeylade.com.